Privacy Policy

This Privacy Policy explains how MillionPot collects, uses and protects personal information when you use our website and services. We take your privacy seriously and aim to be clear about what we hold, why we hold it and how you can manage your information.

Types of data we collect

We collect information you provide directly and data generated by your use of our services. This includes personal details to operate your account, technical information about the devices you use, and records of transactions and activity on the site.

Personal data

Personal data covers items such as your name, date of birth, address, email, telephone number and verified identity documents. We use these details to open and maintain your account, confirm age and identity, and meet legal or regulatory obligations.

Technical data

Technical data includes IP address, device and browser type, operating system, language settings, and connection information. We collect this data to maintain site performance, prevent fraud and provide a stable service on desktop and mobile.

Transactional and activity data

Transactional data covers deposits, withdrawals, payment method details and betting or gaming history. Activity data includes game preferences, session lengths and recent wins. We use this information to process payments, investigate disputes and provide customer support.

How we use your information

We use data to operate your account, process payments, run verification checks and meet our legal responsibilities. Information also helps us detect and prevent fraud, resolve disputes, and provide customer support. Where you have given consent, we may use contact details to send marketing communications, which you can opt out of at any time.

Data protection practices

We protect information using appropriate technical and organisational measures such as encryption for data in transit, access controls, secure hosting and routine security reviews. Access to personal data is limited to authorised staff and third-party suppliers who need it to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support login sessions, understand how the site is used and tailor content. Third-party analytics and advertising partners may also place cookies. You can manage or block cookies via your browser settings, though this may affect site functionality.

User rights

You have the right to request access to the personal data we hold about you, ask for corrections, object to processing, request restriction or deletion, and, where applicable, obtain a copy of your data in a portable format. You may also withdraw consent to marketing at any time.

Access, correction and deletion

To exercise any of the rights above, contact us at [email protected]. We will respond to legitimate requests and may ask for proof of identity before making changes. In some cases we may retain certain information where required by law or to resolve disputes.

Information sharing and third parties

We share data with payment processors, identity verification services, fraud prevention agencies, analytic providers and other service partners necessary to operate the service. We may disclose information to comply with legal requests or to protect our rights. Where transfers outside the UK or EEA occur, we use appropriate safeguards.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be notified via the site or your account. Continued use of the service after updates means you accept the revised policy.