Responsible Gambling Resources – MillionPot Casino

At MillionPot we believe safe, controlled play is essential. We are committed to protecting our customers and promoting responsible gambling through clear tools, active monitoring and easy access to support. If play stops being enjoyable, we make it straightforward to slow down, take a break or get help.

Player protection principles

We aim to keep play fair and secure while helping customers make informed choices. We verify age and identity where required, monitor activity for signs of harm, and apply appropriate checks if unusual behaviour is detected. We respect privacy and handle any vulnerability concerns sensitively and promptly.

Activity-control tools

Customers can control their account activity using built-in tools in the account settings. These include setting limits, activating session reminders and choosing temporary breaks. If you need assistance applying or changing controls we can help through live chat or the support form in your account.

Deposit limits

You can set daily, weekly and monthly deposit limits to manage how much you add to your account. Limits can be increased or decreased, although increases may be subject to a cooling-off period or affordability checks to ensure safe play. We encourage starting with modest limits you are comfortable with.

Loss limits

Loss limits help you cap how much you can lose over a set period. These work alongside deposit limits and can be adjusted in your account. Loss limits are an effective way to control risk and keep wagering within your budget.

Time limits and session controls

Use session time reminders and reality checks to keep track of how long you play. You can set maximum session lengths and receive prompts when a session ends. If you want an immediate pause from play, choose a short time-out from within account settings.

Self-exclusion

If you need a longer break you can choose self-exclusion for a fixed period or permanently close your account. For UK customers, self-exclusion via multi-operator schemes such as GAMSTOP is supported where applicable. We will respect any self-exclusion request and provide information on how to activate it.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending more time or money than planned, neglecting commitments, borrowing money to gamble, or hiding gambling activity. Noticing one or more of these can be an indicator to use controls or seek support.

Practical tips for staying in control

Set a budget before you play and stick to deposit and loss limits. Use the session timers and take regular breaks. Avoid gambling when stressed, tired or under financial pressure. Talk to someone you trust about concerns and consider removing saved payment details if helpful.

Professional help and support organisations

If you need more support, reputable UK organisations include GamCare and BeGambleAware. These organisations offer self-assessment tools, counselling and guidance on next steps. If you are concerned about someone else, reach out to a professional service or your GP for confidential advice.